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How we protect your data

DataRadius is designed from the ground up to keep ISP and subscriber data safe. Here is how.

Encryption at rest and in transit

All data is encrypted with AES-256-GCM at rest. Every connection uses TLS 1.2 or higher. VPN keys, RADIUS secrets, and API tokens are encrypted at the application level before reaching the database.

Tenant isolation

Every ISP workspace is isolated at the database level using PostgreSQL Row-Level Security. One workspace can never see, access, or modify another workspace's data.

Audit trail

Every significant action — logins, configuration changes, subscriber modifications, payment events — is logged with the actor, timestamp, and before/after values.

Multi-factor authentication

Protect accounts with TOTP-based two-factor authentication. Require MFA for all team members or specific roles.

Backups and recovery

Automated daily backups with point-in-time recovery. RPO of 1 hour, RTO of 30 minutes. Backups are encrypted and tested.

Public status page

Real-time system status and historical uptime at status.dataradius.co.ke. Subscribe to incident notifications by email.

Responsible disclosure

Found a vulnerability? Report it to security@dataradius.net. We take every report seriously and respond within 48 hours.

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