Switch to DataRadius

Switch from your current system

Whether you run spreadsheets, a free tool or another billing platform — here is how the move works and what to prepare.

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DataRadius is ISP billing and management software that connects to MikroTik routers, collects payments through mobile money, cards and local providers, and manages subscribers, fiber and field teams from one workspace. This guide covers the general migration path regardless of what you currently use.

Last verified: October 2026

What moves

DataRadius imports your operating data from CSV files. Prepare these exports from your current system, spreadsheet or records.

Customer list: Subscriber names, contacts, service addresses and account status. Any CSV with consistent columns works — the import wizard maps fields.
Plan definitions: Service plans with speeds, data limits and pricing. Create them in DataRadius, then assign imported subscribers.
Payment history: Past payment records import for reference and reporting continuity, where available.
Router connections: MikroTik routers connect to DataRadius directly. Each router is added to the workspace and provisions subscribers.

Typical timeline

Timeline depends on the size of your network and the quality of your existing records. Most providers finish in one to three weeks.

Prepare your data
Export or compile customer records, plan details and payment history into CSV files with consistent columns.
Create your workspace
Sign up for the free trial. Configure your currency, payment providers and notification channels.
Import and map fields
Upload CSV files into DataRadius. The import wizard maps your columns to DataRadius fields.
Connect routers
Add MikroTik routers to DataRadius one at a time. Each router provisions subscribers without disconnecting active users.
Verify and go live
Run both systems side by side until subscriber counts and collections match, then retire the old system.

What to check after switching

Active subscriber count matches your existing records
Payment collections reconcile for the first billing cycle
All routers report healthy in the DataRadius dashboard
Subscriber notifications (SMS, email) reach end users
Scheduled reports generate correctly

When to stay on your current system

Every system has trade-offs. Consider staying on your current setup if any of these apply.

Your current system handles specific regulatory requirements (local e-invoicing, franchise licensing) that DataRadius does not yet support.
You have deep custom integrations that would take significant time to replicate.
Your current system works well and you are not experiencing payment collection, scaling or management issues.

Questions about switching

What file format does the import need?

CSV. Export customers, plans and balances from your current system. The import wizard maps the columns.

Can I switch from a spreadsheet?

Yes. Save your spreadsheet as CSV and import it. The wizard handles column mapping and validation.

Is there downtime during the switch?

No. Customer records import without affecting the live network. Routers move one at a time.

What if my current system is not listed here?

Do you help with the migration?

Yes. Every account includes a named migration engineer who reviews your import and answers questions throughout.

If anything on this page is inaccurate, email hello@dataradius.net and we will correct it.

All product names and trademarks are the property of their respective owners.

Ready to switch?

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What moves

DataRadius imports your operating data from CSV files. Prepare these exports from your current system, spreadsheet or records.

Customer list

Subscriber names, contacts, service addresses and account status. Any CSV with consistent columns works — the import wizard maps fields.

Plan definitions

Service plans with speeds, data limits and pricing. Create them in DataRadius, then assign imported subscribers.

Payment history

Past payment records import for reference and reporting continuity, where available.

Router connections

MikroTik routers connect to DataRadius directly. Each router is added to the workspace and provisions subscribers.

Typical timeline

Timeline depends on the size of your network and the quality of your existing records. Most providers finish in one to three weeks.

Prepare your data

Export or compile customer records, plan details and payment history into CSV files with consistent columns.

Create your workspace

Import and map fields

Upload CSV files into DataRadius. The import wizard maps your columns to DataRadius fields.

Connect routers

Add MikroTik routers to DataRadius one at a time. Each router provisions subscribers without disconnecting active users.

Verify and go live

Run both systems side by side until subscriber counts and collections match, then retire the old system.