Your subscribers depend on your network. DataRadius protects their data, keeps your billing running and puts you in control of everything you store with us.
The public status page shows live system health and a 90-day history of every incident — what happened, when it was resolved and what changed. You never have to ask whether DataRadius is up.
View status page →Subscribers, invoices, payments, device records — export everything at any time in CSV or JSON. No waiting on support, no fee, no lock-in.
Export any record, any time, in CSV or JSON.
Request full deletion of your workspace and all its data.
Data is stored in a professionally managed data centre with encrypted storage and encrypted connections.
Cancel and your data stays accessible for 90 days. After that it is deleted unless you ask us to keep it.
Every team member gets exactly the permissions they need — nothing more.
Role-based permissions control what each person can see and change.
Two-factor sign-in with a time-based code is available for every account.
An append-only audit log records who did what, when and to which record. Entries cannot be edited or deleted.
Each workspace is fully separated. Database-enforced rules ensure one ISP never sees another's subscribers, payments or devices.
An auditor workspace gives read-only access to billing, payments and compliance records without touching live operations.
Automated daily backups are encrypted and stored separately from the primary database. Point-in-time recovery restores to any second within the previous hour. Target recovery time after a major failure: 30 minutes.
Every connection to DataRadius is encrypted. Credentials, secrets and sensitive fields are encrypted before they are written to the database.
DataRadius acts as a data processor; your ISP is the data controller. A data processing agreement, privacy policy and list of sub-processors are published and kept current. The marketing site uses cookie-free analytics — no consent banner required.
Found a security issue? Email security@dataradius.net. Reports are acknowledged within two business days.
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