PPPoE Plans

Creating a PPPoE plan

Navigate to PPPoE → Plans → New Plan. Each plan defines:

Example plans:

Set prices in your local currency when you create each plan.

Adding subscribers

Go to PPPoE → Subscribers → Add Subscriber. Enter:

• Name — the subscriber's name for your records.
• Phone number — their mobile number, used for billing and notifications.
• PPPoE username — the credential used for PPPoE authentication. DataRadius generates one by default, or you can set a custom one.
• Plan — select from your configured plans.

DataRadius generates a PPPoE password and provisions the subscriber in RADIUS. You give the subscriber their username and password — they enter these in their CPE router's PPPoE client settings.

RADIUS attributes

When a subscriber authenticates, DataRadius returns these RADIUS attributes to the router:

• Mikrotik-Rate-Limit — the speed limit from the plan (e.g. 10M/2M for 10 Mbps down, 2 Mbps up).
• Session-Timeout — for time-limited plans, how long the session is valid.
• Framed-IP-Address — if the subscriber has a static IP assignment.
• Acct-Interim-Interval — how often the router sends accounting updates (default: 300 seconds).

The router enforces these attributes at the PPPoE session level. DataRadius does not touch the subscriber's traffic — the router does all enforcement.

Automated disconnect and reconnect

When a subscriber's plan expires (payment overdue beyond the grace period):

1. DataRadius sends a RADIUS Disconnect Message (DM) to the router.
2. The router terminates the PPPoE session. The subscriber loses internet access.
3. If the subscriber attempts to reconnect, RADIUS returns Access-Reject until the plan is renewed.

When the subscriber pays:

1. DataRadius receives the payment callback and updates the plan status to active.
2. If the subscriber is already trying to connect, the next authentication succeeds with full-speed attributes.
3. If the subscriber has an active but throttled session (grace period), DataRadius sends a Change of Authorization (CoA) to restore the plan speed immediately, without dropping the session.

The subscriber does not need to call you, and you do not need to SSH into the router. The entire flow is automatic.

Speed changes

When you change a subscriber's plan (upgrade, downgrade, or custom speed adjustment), DataRadius sends a CoA to the router. The router updates the rate limit on the active PPPoE session without disconnecting. The subscriber sees the new speed within seconds, with no interruption.

This also works for FUP enforcement. When a subscriber hits their FUP threshold, DataRadius sends a CoA to reduce their speed to the FUP rate. When the billing cycle resets, a CoA restores the full speed.

Monitoring subscribers

The PPPoE → Subscribers page shows:

• Status — online/offline with session duration.
• Current speed — the rate limit active on the session.
• Data usage — bytes transferred in the current billing cycle.
• Plan — assigned plan name and billing status (active, grace, expired).
• Last payment — date and receipt number.

Click a subscriber to see their full history: every session (start/end times, data transferred, assigned IP), every payment, and every plan change.

Bulk operations

For ISPs with hundreds of subscribers, DataRadius supports bulk operations:

• Bulk import — upload a CSV with subscriber names, phone numbers, usernames, and plan assignments. DataRadius provisions all of them in RADIUS and sends credentials via SMS.
• Bulk plan change — select multiple subscribers and move them to a different plan. CoA updates are sent to all affected routers.
• Bulk export — download subscriber data as CSV for reporting or migration.